Premium Voice delivers the highest quality voice services for both mobile operator’s and carrier’s retail requirements where quality voice termination with CLI is a pre-requisite. This enables operators to benefit from utilising REACH’s extensive bilateral network to deliver their traffic without the resource and cost of building and maintaining their own cable and satellite networks. Key features include:

• CLI delivery guaranteed.
• A-Z coverage
• Fax calls assured
• Monthly performance reports for ABR, NER, ALOC and PDD to all destinations
• Single number faults accepted, investigated and responded.
• In call quality faults accepted, investigated and responded.
• Both TDM and dedicated IP interconnection offered.
• 24x7 Operational support via a dedicated group of voice specialist
• Commercial agreements to over 250 mobile operators
• Multiple destinations where the REACH has redundant paths to ensure quality of service in event of cable outages.

• CLI passed
• A-Z coverage
• Monthly reports for ABR, NER, ALOC and PDD for all destinations
• In call quality faults accepted, investigated and responded (to a destination/ operator/carrier faults)
• Both TDM and IP interconnection (direct and public) offered
• 24x7 Operational support via a dedicated group of voice specialist
• Price sensitive offering.

Points of interconnect (USA, UK, HK, Japan, Singapore, Australia)